Sub-Processors and Service Providers

Effective Date: March 8th, 2024
Version 4

This document outlines the sub-processors and service providers that Layer5 works with to deliver our services. For comprehensive information about how we collect, use, and protect your personal data, please refer to our Privacy Policy.

To deliver our services effectively, Layer5, Inc. partners with various sub-processors, subsidiaries, and support providers. We may share customer data with the entities listed below to support our platform's functionality and performance.

Data Hosting Locations

To provide our users with transparency about where their data is stored, Layer5 has defined primary hosting locations for its services. Data is stored in a specific region in the United States based on the service used.

  • Layer5 Cloud Account Data (cloud.layer5.io): All user account data is hosted in the United States at an Equinix datacenter in Dallas, Texas.
  • Kanvas (kanvas.new): Design data is hosted in the United States at an Equinix datacenter in Dallas, Texas.
  • Layer5 Discussion Forum Data (discuss.meshery.io): All forum data is hosted in the United States within the Amazon Web Services (AWS) US East region.

Please note that in some cases, certain third-party services (sub-processors) that we use to deliver our services may operate and process data in additional regions.

Can I change my data region?

Since data is physically stored in a predetermined location, once an account begins storing data it cannot be moved. If you want to switch to a different region, contact your local partner or Enterprise account manager to create a new account hosted in the region of your choice going forward.

Last Updated: Sept 25th, 2025

Layer5 is the steward of Meshery and creator of Kanvas, the collaborative canvas for cloud-native infrastructure. We bridge the gap between design and operation, allowing engineers to create, configure, and deploy orchestratable diagrams in real time. Whether managing Kubernetes or multi-cloud environments, Layer5 provides the tooling needed to oversee modern infrastructure with confidence.